Contact Us
 
Modules
Supplier Quality Performance (SQP) To get access , use the access request form in the portal (Menu : Portal Administration – SQP/Sustainability Access Request)

In case of issues with content and/or navigation in SQP click HELP button within SQP tool to place a support request
Sustainability Tool To get access , use the access request form in the portal (Menu : Portal Administration – SQP/Sustainability Access Request)

In case of issues with content and/or navigation in SQP click HELP button within SQP tool to place a support request
SDBI You must first fill in the Supplier Form and send it to your Buyer, requesting him/her the access authorization.
The form and the Buyer approval must then be forwarded to:
dl-cnhi-ww-iview@cnhind.com for the access to IVECO Standards
SDBI-access@cnhind.com for the access to FPT Industrial Standards

In case of issues with content and/or navigation in SDBI, a “contact form” is available inside the SDB-I tool
OST To get access to OST tool or in case of technical issues please send an email to ww-ost-support@cnhind.com

IMPORTANT NOTE: please insert at the beginning of the SUBJECT of the mail the text "ACCOUNT:". The e-mails without this text at the beginning of the subject will be skipped by the system. Please insert also into the message of the mail your name, your surname, and your Supplier Portal User ID.
Container Management

To get access to IFAST Container Management or when having userID/Password issues, please refer to your contact person in IFAST.

When IFAST is down, In.Te.S.A. S.p.A. offers its customers a helpdesk which can be contacted in the following ways:

Call Free Infoline:
800 805093 (for calls from Italy)
+39 02 87119396 (for calls from outside Italy)

Or send an email to: hdintesa@advalia.com (support in Italian and in English)

In case of issues with content and/or navigation in container management, go to this address: http://www.hda.intesa.it, and choose the "Customer Area" section to place a support request

SERVICE PARTS - CSPS spareparts systems Iveco Emea To get access to CSPS tool or in case of technical issues during the CSPS navigation, please send an email to SupplierDevelopmentTeam@cnhind.com
SERVICE PARTS - CSPS Spareparts systems AG/CE Emea To get access to CSPS tool or in case of technical issues during the CSPS navigation, please send an email to SupplierDevelopmentTeam@cnhind.com